The terms that govern your use of this website and our services.
The short version: use the site responsibly, the work we deliver is yours once paid for, we stand behind quality but can’t guarantee outcomes outside our control, and specific engagements run on signed Statements of Work that override anything generic here.
These Terms of Service (“Terms”) govern your access to and use of nordshift.ca (the “Site”) and the consulting and implementation services (“Services”) provided by Nordshift (“we,” “us”). By using the Site or engaging us for Services, you agree to these Terms.
Specific consulting, software, cybersecurity, hardware, and web engagements are governed by a Statement of Work (“SOW”), proposal, or written agreement signed by both parties. Where an SOW conflicts with these Terms, the SOW governs that engagement.
Marketing copy on the Site (including timelines, packages, and case examples) is descriptive, not a guaranteed quote. Pricing, scope, and timelines for your project are confirmed in writing.
You agree not to:
All content on this Site — logos, copy, structure, design, photography, and code — is owned by Nordshift or licensed to us, and is protected by intellectual-property laws. You may not copy or reuse it without written permission, except for normal, transient personal use of the Site as published.
Unless an SOW says otherwise, work product that we deliver to you as part of an engagement (custom code, configurations, documentation, design files) becomes your property upon full payment of fees for that engagement. We retain ownership of:
We grant you a perpetual, royalty-free license to use our pre-existing materials as embedded in the deliverables for your business operations.
Each party will treat the other’s non-public business, technical, and personal information as confidential and will use it only to perform the Services. Confidentiality survives the end of an engagement. Specific NDAs or DPAs signed between the parties override this clause.
Fees, milestones, and payment terms are set in the applicable SOW. Unless stated otherwise:
We provide Services with reasonable skill and care, consistent with industry standards. Beyond that, the Site and Services are provided “as is.” We make no warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, or that the Site or any third-party service will be free of errors, defects, or vulnerabilities.
You are responsible for backing up your data, testing changes before going live, and exercising good judgment when relying on third-party providers (hosting, email, analytics, payment).
To the maximum extent permitted by law:
Nothing in these Terms limits liability that cannot lawfully be limited (such as for fraud or willful misconduct).
You agree to indemnify and hold Nordshift harmless from any claims, losses, or expenses arising from your misuse of the Site, your breach of these Terms, or your violation of any law or third-party right in connection with our Services.
Our Services often involve configuring or integrating third-party platforms — productivity suites, cloud providers, hosting and infrastructure vendors, payment processors, CRMs, and similar tools. Your use of those platforms is governed by their own terms and pricing. We do our best to recommend reliable vendors, but we are not responsible for their availability, pricing changes, or terms.
Either party may terminate an engagement as described in the applicable SOW. You may stop using the Site at any time. We may suspend or terminate Site access if we reasonably believe these Terms have been breached or that doing so is necessary to protect the Site or other users.
We may update these Terms from time to time. When we do, we’ll change the “Last updated” date at the top. Continued use of the Site after changes constitutes acceptance.
The substantive law and venue that govern any dispute will be set in the applicable SOW. In the absence of an SOW provision, the parties agree to first attempt to resolve disputes informally by good-faith discussion before pursuing formal proceedings.
Questions about these Terms? Reach out through our contact form.